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Privacy Policy

Privacy Policy

Last updated: 1st of September 2026

Getting Started in Property ("GSIP", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use our services, submit an enquiry, register an account, or otherwise interact with us.

Website: https://www.gettingstartedinproperty.co.uk/

Please read this Privacy Policy carefully so that you understand how and why we use your personal information.

1. Who We Are

Getting Started in Property is a property marketing and lead-generation business operating in the United Kingdom.

Depending on the service you use, we may introduce you to relevant third-party property professionals, lenders, brokers, agents, or other service providers.

Where we introduce you to a third party, that third party may process your information under its own privacy policy and may act as a separate data controller.

Important: Getting Started in Property is not itself a lender and does not provide regulated financial advice. Where financial products or services are involved, we may introduce you to appropriately authorised third-party providers.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Full name

  • Email address

  • Telephone number

  • Property address

  • Property details

  • Property ownership information

  • Property valuation or estimated value

  • Details about your property requirements

  • Information relating to a property sale, purchase, refinance, or other enquiry

  • Information submitted through website forms

  • Information provided when registering for an account

  • Communications you have with us

  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you use our website, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate location derived from technical information

  • Date and time of visits

  • Website interaction information

3. How We Collect Your Information

We may collect information when you:

  • Complete a form on our website

  • Request information about our services

  • Request a property valuation or marketing service

  • Register for an account

  • Contact us by email, telephone, social media, or other communication channels

  • Interact with our advertisements

  • Subscribe to communications from us

  • Use our website or online platforms

  • Communicate with one of our team members

We may also receive information from third parties where this is lawful and necessary to provide or improve our services.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Provide information about our services

  • Provide property marketing services

  • Create and manage your account

  • Process requests submitted through our website

  • Contact you regarding an enquiry or service you have requested

  • Connect you with relevant third-party property professionals or service providers

  • Facilitate introductions to lenders, brokers, agents, or other third-party providers where appropriate

  • Manage and improve our website and services

  • Monitor and analyse website usage

  • Prevent fraud, abuse, and security incidents

  • Maintain records

  • Meet legal and regulatory obligations

  • Handle complaints and enquiries

  • Send marketing communications where permitted by law

  • Measure the effectiveness of our advertising and marketing campaigns

We will only use your personal information where we have a lawful basis for doing so.

5. Lawful Basis for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

Consent

Where you have given us permission to use your information for a particular purpose, such as certain forms of marketing.

You can withdraw consent at any time.

Contract

Where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, provided that those interests do not override your rights and freedoms.

This may include operating and improving our website, communicating with existing customers, maintaining security, and developing our services.

Legal Obligation

We may process information where necessary to comply with a legal or regulatory requirement.

6. Property and Financial Introductions

If you submit an enquiry relating to property, finance, lending, mortgages, or other related services, we may use the information you provide to determine which third-party service provider may be relevant to your enquiry.

Where appropriate, we may share your information with third-party providers such as:

  • Property professionals

  • Estate agents

  • Mortgage or finance brokers

  • Lenders

  • Solicitors or conveyancing providers

  • Surveyors

  • Valuers

  • Other professional service providers

These third parties may contact you regarding the service or enquiry you requested.

Getting Started in Property does not guarantee that you will qualify for any financial product or service. We do not make lending decisions on behalf of lenders and do not provide financial advice unless expressly stated otherwise.

Any financial product or service will be subject to the relevant provider's own eligibility criteria, terms, conditions, and regulatory requirements.

7. Marketing Communications

Where permitted by law, we may contact you about services, offers, property-related information, or other information that may be relevant to you.

Marketing communications may be sent by:

  • Email

  • Telephone

  • SMS

  • Other electronic communication methods

Where consent is required, we will obtain the appropriate consent before sending marketing communications.

You can opt out of marketing communications at any time by following the unsubscribe instructions included in an email or by contacting us.

Please note that opting out of marketing communications does not necessarily prevent us from sending important service-related or administrative communications.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • Make our website function correctly

  • Remember preferences

  • Understand how visitors use our website

  • Measure website performance

  • Improve our services

  • Analyse advertising performance

  • Support marketing and advertising activities

Some cookies may be placed by third-party service providers.

Where required, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our website's cookie controls or through your browser settings.

9. Third-Party Services

We may use third-party platforms and service providers to operate our business and website.

These may include providers used for:

  • Website hosting

  • Customer relationship management

  • Email communications

  • Marketing automation

  • Analytics

  • Advertising

  • Lead management

  • Form processing

  • Customer support

  • Payment processing

  • Data storage

These providers may process personal information on our behalf where necessary to provide their services.

Where appropriate, we require third-party service providers to maintain appropriate security and confidentiality measures.

10. Sharing Your Information

We do not sell your personal information as a standalone database to third parties.

However, we may share information where necessary to provide our services or operate our business.

Recipients may include:

  • Service providers

  • Property professionals

  • Estate agents

  • Lenders

  • Brokers

  • Professional advisers

  • Technology providers

  • Marketing and advertising providers

  • Regulators, government authorities, or law enforcement agencies where legally required

We only share information where there is an appropriate lawful basis for doing so.

11. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection legislation.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The nature of the information

  • Why we collected it

  • Our relationship with you

  • Legal and regulatory requirements

  • Accounting and record-keeping requirements

  • The resolution of disputes or complaints

When information is no longer required, we will securely delete, anonymise, or otherwise dispose of it where appropriate.

13. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Destruction

  • Alteration

  • Disclosure

  • Unauthorised use

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain types of processing

  • Request transfer of your information in certain circumstances

  • Withdraw consent where processing is based on consent

  • Object to direct marketing

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe that your personal information has been handled unlawfully.

You can find information about the ICO at:

https://ico.org.uk/

15. How to Exercise Your Rights

If you would like to exercise any of your data protection rights or ask a question about how we process your information, please contact us using the contact details provided on our website.

We may need to request additional information to verify your identity before responding to certain requests.

We will generally respond to valid requests within the timeframe required by applicable data protection law.

16. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Children's Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We recommend checking this page periodically for the latest version.

19. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or your data protection rights, please contact Getting Started in Property through the contact details provided on our website.

Getting Started in Property

Website: https://www.gettingstartedinproperty.co.uk/

Important notice: This Privacy Policy is intended as a general website privacy-policy draft and should be reviewed against GSIP's actual data flows, CRM systems, advertising platforms, cookies, lead-sharing arrangements, and legal structure before publication.